Stop losing COD orders to fake or unreachable customers

Confirm Bot automatically sends WhatsApp messages to confirm cash-on-delivery (COD) orders, tags them as confirmed or cancelled inside Shopify, and saves you hours of manual calls every day by reducing fake, unreachable, and low-intent COD orders.

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Everything you need to automate COD confirmations

Powerful WhatsApp automation tools to verify cash-on-delivery orders, reduce cancellations, and save hours of manual work every day.

See all COD confirmations in one place, including sent messages, confirmed and refused orders, and orders saved.

Confirm Bot COD dashboard showing order confirmation analytics and statistics

Simplify everyday COD order management tasks

Streamline your Shopify store operations with automatic order tagging, WhatsApp Business API integration, and centralized customer communication.

Order Tags

Automatically tag your Shopify orders as Confirmed or Cancelled.

We mentioned order tags earlier, but they’re important enough to repeat — your team instantly knows what to ship without checking every order manually.

Shopify order tags showing confirmed and cancelled COD orders automatically labeled

Official WhatsApp API

Connect your official WhatsApp Business API number in just a few clicks.

It’s surprisingly simple — connect your number once and start sending verified WhatsApp messages instantly from your own brand identity.

WhatsApp Business API integration setup for Shopify COD confirmation messages

Customer Chats

View all customer replies inside a clean inbox directly in the app.

This one is actually a real feature — every customer message, button click, and confirmation shows up in one place so you never lose the conversation.

Customer chat inbox showing WhatsApp conversation history and order confirmations

Start Automating COD Confirmations Today

Take control of your cash-on-delivery orders and reduce cancellations by up to 40%. Install Confirm Bot and automate WhatsApp order confirmations in under 3 minutes.

Install Free on Shopify

Trusted by Shopify merchants everywhere.

Our app is so easy to use that merchants actually enjoy setting up cash on delivery automation because we removed everything unnecessary and kept only what truly matters.

    • This app has been a great addition to my store. It significantly reduced the number of returns, and the setup process was quick and straightforward.

      Tarek
      CEO at Prifix

    • Excellent and very comfortable

      Yasser Omar
      Director at La Maison eg

    • Reduced my workload significantly by automating order confirmations. Highly recommend to any e-commerce store using COD.

      Leland Kiehn
      Founder of Bago

    • Does what it says. Perfect.

      Adham Hassan
      COO at Fouta eg

    • This app is very helpful and reduces scammers.

      Mustafa Wael
      Founder of Nejaro Perfumes

    • This app saved us a lot of time and effort by automating the confirmation process. The integration with WhatsApp is seamless, and our customers appreciate the prompt communication.

      Amy Hahn
      Director at Velocity Industries

Simple pricing, for everyone.

Transparent pricing that scales with your Shopify store.

Free . . . . . . .

Starter

Start automating WhatsApp order updates at no cost.

  • 50 Messages
  • Automated Order Confirmations
  • Automated Order Tagging
  • Analytics Dashboard
  • 24/7 Support
Get started

$4.99 / month

Basic

Ideal for small shops that need reliable automation.

  • 250 Messages
  • Automated Order Confirmations
  • Automated Order Tagging
  • Analytics Dashboard
  • 24/7 Support
  • 7-day free trial
Get started

$14.99 / month

Growth

For growing brands scaling WhatsApp order notifications.

  • 1000 Messages
  • Automated Order Confirmations
  • Automated Order Tagging
  • Analytics Dashboard
  • 24/7 Support
  • 7-day free trial
Get started

$16.99 / month

Pro

Unlimited WhatsApp scale with the official API.

  • Or $149/year and save 27%
  • Unlimited messages (Meta per-message fee)
  • Your number on official WhatsApp API
  • Reply to chats
  • Automated Order Confirmations
  • Automated Order Tagging
  • Analytics Dashboard
  • 24/7 Support
  • 7-day free trial
Get started

Frequently Asked Questions About COD Confirmation

Everything you need to know about automating cash-on-delivery order confirmations with WhatsApp. Can't find the answer? Our support team is ready to help.

    • What does Confirm Bot do?

      Confirm Bot sends a WhatsApp message when a cash on delivery order is placed and asks the customer to confirm or cancel. The reply updates the order tag inside Shopify.

    • Do I need my own WhatsApp number?

      Free plan uses the app's number. Pro plan uses your own WhatsApp API number once your Meta Business Portfolio is verified.

    • Can I customize the WhatsApp template?

      Yes. You can edit the text and variables in the templates. Full template customization is available on the Pro plan.

    • Does Confirm Bot work with all Shopify themes?

      Yes. Confirm Bot works with any Shopify theme because it uses Shopify APIs and does not require changes to your theme.

    • How long does setup take?

      The setup takes about three minutes. Install the app, choose your sending number, select your template, and turn it on.

    • Will this reduce my COD cancellation rate?

      Yes. By confirming orders on WhatsApp before shipping, you reduce fake orders, unreachable customers, and failed deliveries.

    • Can I view customer replies inside the app?

      Yes. All customer messages and button clicks appear in a clean inbox inside Confirm Bot, so you can follow every conversation.

    • Does Confirm Bot support multiple languages?

      Yes. You can create and send templates in any language, so the app works with all languages supported by WhatsApp.

    • Is there a free trial available?

      Yes. You can start with a free trial through the Shopify App Store and upgrade to a paid plan whenever you are ready.